The Synergetics Process

The Synergetics Process begins with an understanding of the Client’s Needs. This is followed by a Business Assessment to define the opportunities for improvement, the best approach and the disciplines needed for the project. During the Project Phase metrics are established, Management Operating System is installed, and long-term sustainable improvements of the business processes are implemented.
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Synergetics Installations Worldwide, Inc.

75 Congress Street, Suite 201 • Franklin Block Building • Portsmouth, New Hampshire 03801 • (603) 433-8940

85% of new business comes from extensions or referrals.

The initial meeting introduces the Synergetics team to the firm’s senior management group. During this meeting, client needs are defined and Synergetics capabilities are reviewed. As a result, references are provided, an assessment timetable is established, and a communication structure is agreed upon.

The business assessment establishes:

Opportunities for improvement.
Financial baselines.
The financial impact of changes.
The best approach to achieve sustainable, improvement.
The disciplines and project team required for the project.

The Project proceeds through phases of:

Establishing Detailed Project Structure
Development of Communications Program
Establishment of Financial and Performance Metrics to evaluate progress
Completion of detailed project schedule
Team Structure establishment

This phase of the project includes:

Preparation of the Areas and Team Formation
Spanning across multiple areas and work until development process is completed
Training of specific client team members
Completion of “as is” process mapping
Systems configuration audit and mapping

This phase of the project includes:

Preparation of the Areas and Team Formation
Area Initiative Engagement usually in a Team Format
Testing and implementation of performance management tools within the management operating system (MOS).
Basic skills and programs around planning, assignment follow-up and reporting go live.
Business re-design efforts around process, system and organization.
Gap analysis and problem solving tools and techniques
Heavy emphasis on training the client’s organization in all program elements.

This phase of the project includes:

Preparation of the Areas and Team Formation
Area Initiative Engagement usually in a Team Format
Follow-Up and Long-Term Improvement
Maintenance of process through on-going “Best practice”
Expand and exploit improvements through continuous improvement process
Audit processes for compliance and additional opportunity assessment
Integrated dashboard reporting to leverage additional cross functional opportunities
Completion of client training